Market analysis

China the world’s largest smartphone market in Q3 2011

According to Strategy Analytics, China overtook the US to become the largest smartphone market by volume in Q3 2011. It saw smartphone shipments grow by 58 percent sequentially to 23.9 million units, compared to 23.3 million (a 7 percent sequential drop) in the US. According to Neil Mawston, Executive Director at Strategy Analytics: “The United States remains the world’s largest […]

Canada telecommunications service complaints jump 114% over last year

The latest report from the Commissioner for Complaints for Telecommunications Services (CCTS) reveals that customer complaints jumped 114 percent over the previous year to over 8,000 in the 2010-11 period. 3,747 complaints had been recorded the previous period. About 62% of this report’s complaints were about billing errors or contract disputes over wireless services. The same two complaints dominated last […]

CTIA 2011: US wireless subscriber connections now exceed US population

For the first time ever, the number of US wireless subscriber connections has exceeded the US population according to the latest CTIA semi-annual survey (January 2011 to June 2011). There are now 327.6 million connections for a population of 315.5 million in the US and its territories (Puerto Rico, Guam and the U.S. Virgin Islands), giving the US a 103.9 […]

Apple has highest loyalty rate among smartphone manufacturers

A new survey conducted by UBS Research shows that Apple has the highest retention rate among smartphone manufacturers. While this may not be much of a surprise, the lead it holds over others might be. 89% of current iPhone owners plan to stick with Apple for their next smartphone purchase, a slight drop from 95% in the March 2010 survey. […]

Global mobile connections to hit 6 billion by end of 2011

Wireless Intelligence, the GSMA’s research group, expects that the total number of global mobile connections (such as GSM, CDMA, and LTE) will top 6 billion later this year. The milestone could be reached in late November with total connections topping 6.07 billion by the end of the year. The number is made more impressive by the fact that the world’s […]