Deepak Khandelwal

Rogers appoints Deepak Khandelwal as Chief Customer Officer

2014/10/28By Jerome Skalnik

CEO Guy Laurence unveiled his vision for Rogers Communications this past Spring. Called Rogers 3.0, the second of seven strategic priorities is to “Overhaul the Customer Experience.” To make this happen, the company today announced the appointment of Deepak Khandelwal to the position of Chief Customer Officer. He will be responsible for all customer experience functions including service strategy, customer […]

Rogers files court injunction to block GLENTEL sale to Bell

BCE’s plan to acquire GLENTEL, a Canadian mobile products distributor, has hit a speed bump. Rogers Communications this week filed an injunction with the Ontario Superior Court of Justice to block the CA$670 million deal. It claims that its agreement with GLENTEL requires that the distributor obtain approval from Rogers before it can proceed with the acquisition. GLENTEL today responded and […]

Tag Heuer Carrera Wearable 01 to be unveiled on November 9th

Tag Heuer announced at Baselworld 2015 that it would partner with Google and Intel for its first smartwatch. Company CEO Jean-Claude Biver yesterday told CNBC that the Tag Heuer Carrera Wearable 01 (based on the TAG Heuer Carrera – Heuer 01 pictured above) will be formally unveiled on November 9th in New York. The success of the Apple Watch is already having an effect […]

A closer look at the Rogers Vicinity rewards program

Introduction Have a look in your purse or wallet right now. Chances are that you have more than one loyalty card in there. You probably also have a few punch cards tracking your purchases as you work your way towards a discount or that free coffee or sandwich at your favourite local shop. For example, my own wallet holds five […]

Concept Sunday: Cancelled “value-tier” Moto 360 concept

Motorola this week unveiled its new Moto 360 Collection. Last year’s smartwatch has grown into a line consisting of three different models. Along with a new 46mm model, there is now a smaller 42mm model and a more rugged model, the Moto 360 Sport, geared at more active users. Under different circumstances, there might also have been a cheaper model geared […]

Discommon Goods Watch Wallet for your travels

It can sometimes be difficult to keep track of all of your important but small items when travelling. As if keeping track of essentials like your passport and credit cards was not enough, add a couple of watches (you’ve got to have the right watch for every occasion after all) and you may be wondering how best to carry everything in a convenient […]