Despite launching the RIM BlackBerry 9300 and Motorola FLIPOUT and announcing the upcoming Samsung Galaxy S Captivate, Rogers yesterday still had the time to also announce the launch of its new Rogers Community Forums, “a place to find solutions to technical issues, ask and reply to questions as well as discuss Rogers products and services.”
Discussion categories follow our current product lines and there are numerous forums under each category where you can talk about things like accessories, the Android OS, Rogers apps, PVRs and more. We also have a forum where you can provide us with feedback and discuss with other members what you’d like to see in the community.
Thanks to the rise of social media, you’re likely already used to getting advice from your peers. These forums allow you to do just that by casting a wide net for technical help from a broad group of users just like you. If members of the community don’t have the answer to your question, our technical-supports reps are on standby to assist.
Rogers has really embraced social media. Aside from these Community Forums, they recently launched their RedBoard company blog. You can also find Rogers on Twitter (eg, @RogersBuzz and @RogersHelps) and on Facebook.