Pocket PC Techs has announced that it has become an official i-mate Authorized Repair Center, allowing them to service all i-mate devices in both Canada and the United States. Two services will be offered, one for warranty repairs and one for devices no longer covered by warranty. Pocket PC Techs has a solid reputation when it comes to a variety of services such as memory upgrades, various repairs such as LCD replacements as well as the sale of various accessories.
You will need to ship your device to Pocket PC Techs (in California) for repairs. For warranty repairs, return FedEx Ground shipping fees, diagnostic fees and repairs will be waived. For devices out of warranty, you can select from a variety of repair options or you can select the diagnostic service ($45 USD) if you’re not sure what is wrong with your device.